Sure Money UK™: Frequently Asked Questions
Are there any upfront fees?
There are no upfront fees when applying for a loan via Sure Money UK; our loan matching service is free. Sure Money UK receives a commission from the lenders and brokers that we refer you to.
What do you mean you provide a matching service?
Sure Money UK is a loan broker so we introduce you to one of our panel of lenders or brokers to see if they are able to provide you with a loan. If you are matched successfully with one the lenders or brokers then you are provided with the opportunity of entering a borrowing agreement with that specific lender. Please be sure to consider all of the information provided to you by any lender or broker before deciding to take out a pay day loan. In particular you should read the lender or broker's website and loan documents to help you decide whether the loan is appropriate for your circumstances.
Will I need to provide any personal documents during the application process?
No, the entire process is completed online so we won't need any documents from you.
What are the complications of making a payment late or missing a payment altogether?
Payday advances should be used for short-term borrowing needs only, where you are able to payback the loan within 30 days or on your next pay day. We work with numerous lenders all of which have their own practices and distinct loan agreement terms and conditions. However, the consequences of non-payment can include:
- Making it more difficult for you to obtain credit in the future or having to pay default charges to the lender.
- Paying more for your credit by extending the term of the loan and therefore the period for which you pay interest.
- Reports being made to a credit reference agency.
So be sure to read carefully the terms outlined by the lender you have been matched with. If you are likely to miss or have any problems making a payment you should contact the lender or broker directly.
When I apply are all my application and financial details secure?
Customer privacy is our main focus here at Sure Money UK™. All sensitive information exchanged between your browser and our website uses 128 bit Secure Socket Layer (SSL) encryption technology.
Do the lenders on Sure Money UK's panel comply with Responsible Lending?
Payday advances should be used for short-term borrowing needs only, where you are able to payback the loan within 30 days. We work with lenders and brokers who have their own separate terms and conditions. The implications of late payment are specific to the lender or broker you are matched with so be sure to carefully read the terms outlined. It is advised that you contact the lender or broker directly if you foresee an issue with paying back your loan.
We work with over 30 lenders and brokers, all of which are contractually committed to Responsible Lending. All lenders that we work with are committed to:
- Ensuring that any loan offered is specific to the borrowing needs of customers.
- Assessing each customer individually as to whether they are able to repay a loan.
- Providing clear loan documents and agreements as well as clear lines of communication.
- Maintaining high levels of customer service and satisfaction.
Does Sure Money UK decide if I can renew my loan?
As a broker we are not involved with the decision to renew your loan. Sure Money UK works with numerous lenders all of whom have their own specific renewal policies. We encourage you to read the loan agreement terms and conditions specified by the lender or broker. Should you have any questions about renewing your loan, please kindly contact the lender or broker you are matched with directly.